Terms & Conditions
Terms governing use of the HD Visas website and services.
1. Introduction
Welcome to HD Visas.
These Terms and Conditions ("Terms") govern your access to and use of the HD Visas website, customer portal, mobile applications, communication channels, and all services provided by HD Visas.
By accessing our website, submitting an inquiry, making a payment, creating an account, uploading documents, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
If you do not agree to these Terms, you must discontinue use of the website and services immediately.
2. Company Information
HD Visas
Registered Office: 3rd Floor, 22-101/1, B06, Vanamala Building, R.K. Nagar, Malkajgiri, Hyderabad, Medchal-Malkajgiri, Telangana – 500047, India.
PRAPAD VACATIONS & EVENTS PRIVATE LIMITED (operating under the brand name HD Visas).
3. Definitions
- "Applicant" means any individual using HD Visas services.
- "Application" means any visa, travel authorization, appointment booking, or immigration-related request submitted through HD Visas.
- "Embassy" includes embassies, consulates, high commissions, visa processing centres, immigration departments, and government authorities.
- "Services" means visa assistance, document support, appointment booking assistance, application guidance, and related administrative services.
- "User" means any person accessing or using the website or services.
4. Nature of Services
HD Visas operates as an independent visa assistance company.
HD Visas is NOT:
- An Embassy
- A Consulate
- A High Commission
- A Government Authority
- A Visa Issuing Authority
- An Immigration Department
HD Visas provides administrative and support services only.
These services may include:
- Visa consultation
- Documentation review
- Application preparation
- Appointment booking assistance
- Application tracking support
- Travel documentation guidance
The final decision regarding visa approval, refusal, issuance, validity, cancellation, extension, or revocation remains solely with the relevant government authority.
5. No Visa Guarantee
The Applicant expressly understands and agrees that HD Visas cannot influence visa decisions.
HD Visas does not guarantee:
- Visa approval
- Visa issuance
- Visa validity period
- Multiple entry approval
- Appointment availability
- Interview waiver eligibility
- Immigration clearance
- Border entry approval
Any approval rate, processing estimate, travel advice, or informational content displayed on the website is provided for general informational purposes only and shall not constitute a guarantee.
6. Appointment Booking Services
HD Visas may assist customers in obtaining visa appointment slots.
The Applicant acknowledges that:
- Appointment systems are owned and controlled by third parties.
- Appointment availability changes frequently.
- Preferred dates may not be available.
- Appointment cancellations may occur without notice.
- Embassies may alter appointment policies at any time.
Neither HD Visas nor PRAPAD VACATIONS & EVENTS PRIVATE LIMITED shall be liable for appointment-related losses, cancellations, delays, rescheduling, or non-availability.
7. User Eligibility
By using our services, you represent and warrant that:
- You are at least 18 years old
- You possess legal capacity to enter into contracts
- Information provided by you is accurate and complete
- You are legally authorized to submit documents provided
8. Customer Responsibilities
You agree that:
- All information supplied is accurate
- Documents submitted are genuine
- Passport information is correct
- Travel details are accurate
- Information requested by HD Visas will be supplied promptly
Failure to comply may result in service suspension or cancellation without refund.
9. Document Authenticity
The Applicant warrants that all documents submitted are:
- Genuine
- Valid
- Accurate
- Legally obtained
Submission of forged, altered, manipulated, misleading, or fraudulent documents may result in:
- Immediate cancellation
- Reporting to authorities
- Legal proceedings
- Visa refusal
HD Visas reserves the right to refuse services where fraud is suspected.
10. Customer Review Obligation
Before application submission, the Applicant must carefully review:
- Name
- Passport Number
- Date of Birth
- Nationality
- Travel Dates
- Address
- Employment Information
- Supporting Documents
The Applicant remains solely responsible for errors contained within submitted applications.